Soto all you unsuspecting people who stay at any of the Sandos ResortsWARNING! TimeshareExitCompanies.com is not a law firm. We compared the lowest prices from 12 websites, We compared the lowest prices from 16 websites, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, Book Direct for the Lowest Rates and Exclusive Benefits, We compared the lowest prices from 19 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 21 websites, We compared the lowest prices from 18 websites, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 17 websites, Nickelodeon Hotels & Resorts Riviera Maya, We compared the lowest prices from 11 websites, Holiday Inn Express & Suites Playa del Carmen, an IHG Hotel. Staff did nothing to curtail the noisy, screaming, rude guests. While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. I cannot believe we have been taken for such a ride! See what the Royal Elite benefits are. 3200 Dear guest,While greeting you warmly, I use this channel to thank you for the time you have invested in sharing you views and comments related to our hotel with us and reader of this social media outlet.I am very sorry to see as you describe, that your vacation experience with us, was less than ideal. It was an old and destroy room with dirty mirrors and repaired roof. They are owned by RCI, the biggest timeshare company in the world, and have properties in several locations including Cancun, Playa del Carmen, and Los Cabos. The process took 1 week. We canceled within 5 business days. from Argentina +52 800 345 8114, Telephone No. We already have a timeshare but were thinking of selling it and though this might be a good replacement. Bravo Royal Elite! customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com Well, that is what the scam is. You will experience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. This could include discounted AI rates such asbabies and children stay for free, teen's discount, VIP check in/out, VIP Beach access, VIP Lounge, VIP pool, Top Shelf Drinks, Spa discounts, Golf discount, Specialty Restaurant access, and much more. Not so. Please feel free to contact us: We snorkeled right off the beach using our own equipment but you can use their stuff an hour each day free of charge. 1,772 were here. The main aim of this post is to warn others away from signing with Sandos Royal Elite or Priority Exchange Timeshare. The site is easy to navigate and loads quickly plus its responsive so you can use it from any device. customerservice1@royalelite.com I vacationed at the Sandos Playacar last year and attended one of the time share tours, I did not purchase but I was given a vacation certificate for a free 1 week (8 days, 7 nights) for touring the hotel. 4248 / 4278 This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Be aware!!! We were promised that we would be able to rent back our weeks as we could not return to Mexico for a few years. They convince you to try it out. Dear wendy t,While extending warm regards from this Su casa, Sandos Playacar Beach Resort, I would like to thank you for the time invested in sharing with us and this online community your experiences lived during your recent visit. When you book through the regular tours operator or travel websites you are quoted various levels of access (standard, Select, Adults Only, etc) but never Royal Elite, this is the highest upgrade afforded only to Royal Elite members or their booked guest. Not a lot of options, food is just okay, and takes a long time to be delivered. Well, that is what the scam is. Our goal is to help timeshare owners find a reputable timeshare exit company to work with. I also consent to use of emails and the use of an automated dialing device and prerecorded messages. There are so many postings about this scam. As far as working through customer service goes, we did see that a customer service representative posted on ComplaintsBoard so that people seeking refunds and to exit their timeshares could get in touch more easily. We were scammed out of thousands of dollars and have nothing to show for it but heartache. Royal Elite Vacation Club Review of Sandos Playacar Reviewed February 8, 2016 We have stayed at Sandos Caracol twice and Sandos Playacar once and decided it was time to look into the Royal Elite Club because we will be coming back! * From Mexico: [protected] Ext. Share your photos and videos with others to prove the truth of your words. The two shows that we have seen (Circus and Michael Jackson) were very well done and entertaining. Timeshare owners are not told that they have 5 business days to cancel the contract with no penalization. Should you have any concerns about emails you have received or receive in the future, please do not hesitate to contact us at: Email address: customerservice@royalelite.com, Telephone No. My onlyComplaint is the room service food. Put in writing you want your contract canceled and it is canceled. * From everywhere: [protected] Ext. 295, Quintanaroo 77710, Playa del Carmen, Mexico. We would never recommend this again.. Submit a complaint and get your issue resolved. This is a forum with more Royal Elite timeshare owners who feel they were scammed by this company: I acknowledge that this consent may only be revoked by email notification to info@timeshareexitcompanies.com. Keep an eye out for the following to avoid timeshare scams: Whenever you make a purchase, especially when it comes to vacation properties, always read the fine print, and dont fall for any high-pressure sales tactics. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Dear Royal Elite Vacation Club Members, Royal Elite is the title provided to owners of Royal Elite Vacation Club owners. Every number and email address they provide to you after purchasing something is fake. Have massages with tita. Don't be stupid as we were. Customer Service Manager Kindest Wishes, Miguel VargasGeneral ManagerSandos Playacar Beach Experience Resort webrelations.playacar@sandos.com, This is the version of our website addressed to speakers of English in the United States. Available in our weeks and is commonly use. Here are 8 tips for writing great reviews. While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. As soon as I have more information, I will be passing the matter over to whoever can help us to ensure that no other family is taken in by this scam! Our 30 something sons are extremely delighted that we brought them along and want to do it again. The other part of the scam is that they hope mostWhile the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. I still have the Reps. email address who sold us the weeks in April 2011, and have emailed her - whom we trusted, and have been told a variety of stories. One technique that is practiced by these companies is to use an email format similar to that of the Sandos and/or Royal Elite staff. 3208, 3207, 3213 Beware! * E-mail Address: reservas@royalelite.com With a white sand beach, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. No matter where you decide to travel you will enjoy exclusivehigh-end vacations at an affordable rate. Read full review of Royal Elite and 3 comments. Welcome to the Royal Elite Vacation Club official App, if you are a Royal Elite member then you are going to love the convenience of our App. We gave a down payment of $3, 600.00 but the next day had second thoughts & told them we wanted to cancel, this is within the 4 days you have to change your mind . It fills us with joy to know that you and your family had an excellent time while on vacation, and that the variety of services exceed everyone of your expectations. Dear Amy_Iowa,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. Royal Elite Vacation Club members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. If you liked this article, please help us to share this information to more people in order to avoid moretimeshare scamsvictims,how? All rights reserved. * From Canad/Usa: [protected] Ext. 3200 Which Is The Best For Your Pocket. Why give them any money when there are so many other nice resorts.More, Dear gotitans,Dear Member.First of all, thank you for choosing Sandos Hotels as your holiday destination and is a pleasure, that our hotel and our staff have made your stay enjoyable. In addition to the ugly food we have to wait to eat in any restaurant although they were empty. It goes against our guidelines to offer incentives for reviews. !Muy Bien!!! The complaint has been investigated and resolved to the customers satisfaction. Quality Control Department Booking your vacation with Royal Elite Vacation Club has never been easier, our App allows you to get in contact with a reservation agent with just the touch of a button. In regard to your comments about the Vacation club, we made a research about it and we could detect it as you well say, the request for cancellation was made within 5 days. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. Can You Get Rid of a Sunset Group Timeshare? Royal Elites legal name is Sandos International S.A. de C.V. We were told so many stories, since December 2011 I have emailed, telephoned to speak with someone anyone over this, we cannot find a company to rent back our weeks, I cannot get hold of anyone from REE to exchange these either. We arrived at 13 hs and the check in was at 15hs. Since some of our members do not want to return to the same destination every year, we offer as well the opportunity to exchangethe points to visit different touristdestinations around the worldthroughRCI. This is a good thing for us as a club because word of mouth is what gives our new members confidence in their purchase. No written confirmation that our contract was canceled. I know how you feel, and it seems like this is a common problen in Mexico. Erick Ferrari I have heard that it is a nightmare to reserve with REE. In addition, the sales lady told us that we would get discounts on airfare and be able to rent our unused weeks. We were promised all sorts of services and amenities. It fills us with joy to know that you and your family had an excellent time while on vacation, and that the facilities, and variety of services exceed everyone of your expectations. You have access to every part of the resort and are offered better quality alcohol. Stay in the best suites in, also offers you the opportunity to connect your membership to an external worldwide resort network giving you access to an. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We knew the sales person was most likely misrepresenting information. We have stayed in the adults only section and have taken our family staying in the family section. do a google research on Royal Elite. * From everywhere: [protected] Ext. 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