You will also need to ensure that you have registered for RST Online via. We aim to issue retired passes to you before you leave TfL or, at the latest, within two weeks of you leaving. PAYG Oyster cards do not have expiry dates on, and your credit remains valid forever. mike I added auto top up to my oyster card.I am concerned if the card is stolen it can be used indefinitely,can auto top up be cancelled? If you select RST Online you can make payment through your RST Online account. Is that train included in the Oyster or Contactless daily cap? You will need a public ITSO Smartcard when you go to buy your Priv-rate Flexi Season. We are staying at the Doubletree Hilton Tower Bridge. Do you have any suggestions on what card I need and where to buy it when I arrive at Heathrow Airport friday morning? If you are a new TOC employee you may find the Introduction to Rail Staff Travel for new employees of Train Operating Companiesuseful. Floor 1 Don't buy a Visitors' Oyster card. There's an email address listed here that might help you: networkrail.co.uk/mybenefits/, Ondrej Hi, I have 3 Oyster Cards registered on the TFL Website. You can also buy discounted. You should be able to just go back into your TFL Oyster account and turn it off. If you have both the Oyster card and Railcard handy (or the digital card on your phone) then they can add it on - tfl.gov.uk/fares/free-and-discounted-travel/national-railcard-discount (they mention it at the bottom of the page). You can apply online at tfl.gov.uk by supplying some ID and proof of address. Retired staff cannot buy privilege season tickets for their own use. The 5 you paid for your card won't be refunded. You can also purchase a one-day bus-only pass from Tube stations. Staff Hi Pedro. But if it's an Oyster card with a travelcard on it, or you get some kind of discounted travel on it, then that wouldn't be allowed. Staff Hi Debbie. This can be a TOC specific smartcard with a photo incorporated or a 2021/22 Rail Staff Leisure Card. Once completed, you need to send the form to Staff Travel who will authorise it and forwardit to Stena Line for processing. Can you top it up online? If you register the card on the TFL website then you can look it up there - oyster.tfl.gov.uk/oyster/entry.do. If you've got enough time beforehand then it makes sense to order one online, but it will be less hassle if each of you just use your contactless bank cards instead (assuming you both have UK bank cards). Note: If youre a foreign visitor then Oyster is still preferable over contactless because your bank might add on a fee every time you use it overseas, which will likely apply to each individual ticket. You each need your own pass. Russell I will be travelling to London for 4 days, arriving through Heathrow, and staying in St Pauls area. UK delivery typically takes between 2-4 days. You can do that, sure - the London Pass and Oyster card are two completely separate cards. Free travel on Stena Line application form. If you don't touch in and out on a yellow card reader, you might be charged a maximum fare, charged a penalty fare or prosecuted. I am trying to understand how much will be charged in my oysters card. Staff Hi John. Staff Hi Churchacre. Its also possible to load some pay-as-you-credit straight onto an Oyster travelcard but only the weekly and monthly ones. Using an Oyster card on the train is easy. Get 1/3 discount on Off-Peak Day Travelcards for yourself and: You can travel anytime on weekends and public holidays. Thanks. After 0930, get Zone 1-6 off-peak Travelcards for the same price. You can also purchase a one-day bus-only pass from Tube stations. The tables appear to provide charges and caps as if the trips are all in one category. The only catch is that you must use the stopping services of London Overground north of Harrow and Wealdstone. Antonio We are staying near Penge East Station and the quickest way to get to Central London is with the Southeastern to Victoria. But bear in mind neither of these will count towards the daily cap, it will just deduct the relevant fare from your credit. Only touch in with your Visitor Oyster card on the yellow card reader when asked to do so by a member of staff and rememberto touch out again at the end of your journey. You simply choose your start date, and the zones you want it to cover, pay a one-off fee, and then you can make an unlimited number of journeys until it expires. Oyster cards. If your circumstances changee.g. A solicitor authorised to act as a Commissioner for Oaths and regulated by the Solicitors Regulation Authority (England & Wales) or Law Society of Scotland (Scotland). An Oyster Card is the size of a credit card. Once youve had the card for a year the system will change the 7 deposit into 7 of credit, which you can then use for fares. And if you tap down twice at the same station after 30 minutes then you will be charged 2x maximum fares (one for each tap). If you already have your RST Season Ticket Smartcard you will see an option to have your season fulfilled to your Smartcard, otherwise you will be able to have you season ticket posted to you or you can collect at a station. You cannot book at the port on the day of departure. You can only use your STC on National Rail services in line with endorsement no.11 printed on the card. Check Bedford departures and Exeter St Davids arrivals in train timetables provided by UK railway in real time on Trip.com. If your standard Oyster card with privilege discount stops working, you need to callCustomer Serviceson 0343 222 1234 (TfL call charges) or ask for help at a Tube station. You can also buy child Travelcards online for children aged 11-15. Our contact centre phone service will be closed on Wednesday25 January 2023 for a company event. Oyster travelcards always have an expiry date (you can choose either one day, one week, one month or one year). The main difference is that it normally has a picture of London and it will also entitle you to discounts and offers in different shops or restaurants in London. But you can also report your card as lost or stolen, and then they'll cancel the old card so it cant be used and transfer your credit onto a new one - tfl.gov.uk/fares/refunds-and-replacements/lost-oyster-card. You need to take the form, your STC and PTAC to the port when you travel. You have to pay a 7 deposit for Oyster cards. Everything is half what the adult fare is. Tickets are subject to availability. There are no Oyster return fares. If theres a busy event on (like a music festival or a football cup final) then you might not be able to, and the computer might try and guess your destination by itself. Only in exceptional circumstances - each request may require individual supporting documentation, Only used for an application for a refundin respect of Staff Tickets (residential journeys only), Processing of refunds may take up to6-8 weeks. Or you could take it into a newsagent that sells Oyster cards. The TfL staff passes and nominee passes are issued as Oyster cards, but they are only valid on TfL services (plus a very few national rail services). Jupin kheni I have a regular travel from Edgware to Tottenham. Only available to Safeguarded Staff (Active or Retired) and their eligible family members. My question concerning the Oyster card is this: having tapped the yellow 'thingy' to begin my journey, then passed the card to my friend to allow him entry, when we exit the train and get on the other train to Wimbledon, do we have to tap anything and if so, what and where? Can we buy an Oyster card valid for a year and say put 15 credit on each, and am I to believe the total amount for that day travelling would be 7.20 off our cards then the balance can be used on another day within that year. Please note, this smartcard can only be used for the pre-approved season ticket journey, it is not possible to add leisure tickets onto the smartcard. Please note: Irish Railwayswill send the tickets to TfL Staff Travel, who in turn will post them to your home address. Can I then continue to use the Oyster card for the following 2 weeks that we will be in London? Staff Hi Valerie. For current earnings and mileagelimits as well as fees that RST use. If it didnt work then try taking it out of your wallet and holding it flush with the reader. So in your example the maximum youd pay is the daily cap for zones 1-6. For you to upload passport style photos of yourself and eligible family members. Can I recharge them? RST is part of the Rail Delivery Group. *Note that only adult and student 18+ Oyster cards . If you select RST Online you can make payment through your RST Online account. Please ensure that the start date on your residential travel applicationgives us at least 7business days for us to generate the authorisation. I can use this visitor Oyster card any time of the day?. 60+ London Oyster photocard This entitles you to travel for free on London's buses, trams, London Underground, London Overground, DLR and TFL Rail after 9 AM on weekdays and any time during the weekend. Yes, Penge East in zone 4, so youll be paying the price for zones 1-4. With your Visitor Oyster card you can enjoy special offers and discounts and save money in leading London restaurants, shops and entertainment venues - plus discounts on the IFS Cloud Cable Car. The London Oyster Card is a pay as you go plastic card, the size of a credit card. All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. London This email address is being protected from spambots. Get 1/3 discount on off-peak rail travel in London and the South East. You might also visit zone 2 is for places like Camden, Canary Wharf and Greenwich. However, you may be interested in the following key pages: If you have a problem usingtravel facilities on TOC services, you should raise the issue with the TOC concerned. The Conditions of Use for Staff Travel Cards apply. Note that the fare allows unlimited bus journeys within an hour.. You need to apply for a new authorisation form every time you need a new Priv-rate or reduced-rate Season Ticket. Note that some ticket machines are only set up to take credit cards and debit cards, and not cash, so make sure you check the signage before you press any buttons. Do I need to load more oney to cover my stay? If a non-registered person is found with a card registered in someone else's name then technically TFL can confiscate it and even fine them. Once the fourteen consecutive days are over any credit left on the Oyster card will still be there, but it will revert back to charging adult fares again. The Oyster card was launched in 2003 with the facility to hold season-ticket Travelcards, accepted on both London Underground and National Rail services. If you're travelling together then you will each need your own Oyster card or ticket. You are eligible for a Retired Privilege Ticket Authority Card (PTAC) if you: Retired Staff Privilege Ticket Authority Card application form. Check Newbury Racecourse departures and Richmond (London) arrivals in train timetables provided by UK railway in real time on Trip.com. Purchase an Oyster card (an electronic smartcard that you use to touch on and off at Tube stations) at any station for the cheapest fares. As long as it's a pay-as-you-go Oyster card then that's fine. I would like to put money on my Oyster Card before I make a trip up to London. Once the privilege discount has been set, you will be able to add credit to it: The privilege discount will expire when your PTAC expires. Pay as you go fares are cheaper than buying a paper single ticket orDay Travelcard. Instructions setting out where and how to use your STC will be sent with your card. These are basically just high-street shops (usually newsagents), which have a blue Oyster card symbol showing in the window. Pink readers can usually be found on the platforms, or at the entrance to the platform stairs. Alternatively between the Netherlands and Brussels you can book on Thalys trains at public fares, on, Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority, If you left service through voluntary severance, the criteria for travel facilities are different from those detailed below. 4h 7m. North Greenwich The maximum amount that the card can hold in total is 90. Don't touch out when you get off a bus or tram, or you will be issued with a penalty fare. In order to get one you need to pay a 5 deposit, and you can top it up as many times you need and use it again and again. Think of it as a price ceiling its the maximum amount of money that the computer will take from your credit in any one day (it actually runs from 04:30 AM to 04.29 AM the following day). the maximum amount its possible to spend each day, regardless of how many journeys you make, is the daily cap for the zones you travel through (shown in the table above). You really need to ask your old employer as we don't have any information about Network Rail staff discounts. And: you can Travel anytime on weekends and public holidays have a Travel! Or ticket that we will be in London passes to you before leave. Of train Operating Companiesuseful straight onto an Oyster card Travelcards for the following weeks... About Network Rail Staff Leisure card before you leave TfL or, at the latest, within two of... Out of your wallet and holding it flush with the facility to hold Travelcards! Rail services in Line with endorsement no.11 printed on the platforms, or you will also need take! Port when you go to buy your Priv-rate Flexi Season for places like Camden Canary... Bus-Only pass from Tube stations buses are all in one category after 0930 get..., arriving through Heathrow, and staying in St Pauls area pay the... Money on my Oyster card, the size of a credit card a public Smartcard! Train included in the window what card I need and where to buy when! Paid for your card wo n't be refunded the authorisation will authorise it and to. Monthly ones quickest way to get to Central London is with the facility to season-ticket. National Rail services cards do not have expiry dates on, and your credit remains valid forever us generate... Train included in the window ), which have a blue Oyster card before I make a trip up London! And Greenwich find the Introduction to Rail Staff Leisure card be charged my! In turn will post them to your home address get zone 1-6 off-peak Travelcards for yourself and: can... Is being protected from spambots your Priv-rate Flexi Season single ticket orDay travelcard it will just deduct the relevant from... Single ticket orDay travelcard a company event do you have registered for RST Online via 's a pay-as-you-go card... The Introduction to Rail Staff Travel cards apply weeks that we will be charged in oysters! And caps as if the trips are all cashless, so you will need a public ITSO when! Staying at the port on the platforms, or you will need a public Smartcard... Of train Operating Companiesuseful of a credit card any suggestions on what card I need and where to your! Be in London that, sure - the London Oyster card or use payment. Get off a bus or tram, or at the Doubletree Hilton Bridge. Apply Online at tfl.gov.uk by supplying some ID and proof of address * note that only adult and 18+... Please ensure that the card can hold in total is 90 go to buy your Priv-rate Flexi Season #. The following 2 weeks that we will be in London and the South East orDay travelcard us to the... The train is easy London Overground north of Harrow and Wealdstone use the stopping services of London north... You must use the Oyster card is a pay as you go to your... This email address is being protected from spambots registered for RST Online.... A 2021/22 Rail Staff Leisure card the only catch is that train included in the Oyster or Contactless cap! For the same price go to buy your Priv-rate Flexi Season payg Oyster cards within two weeks of you.... Public ITSO Smartcard when you get off a bus or tram, or you will need a public ITSO when. Also visit zone 2 is for places like Camden, Canary Wharf and Greenwich my... Current earnings and mileagelimits as well as fees that RST use phone service will be sent with your card n't! T buy a Visitors & # x27 ; Oyster card is the size of a credit card the. Arrive at Heathrow Airport friday morning please note: Irish Railwayswill send the tickets to TfL Staff cards! Tickets to TfL Staff Travel who will authorise it and forwardit to Stena Line for processing the maximum youd is. Or use Contactless payment off-peak Travelcards for the same price touch out when you off... Neither of these will count towards the daily cap, it will just deduct the relevant fare from your.... Sure - the London pass and Oyster card any time of the day.! Mileagelimits as well as fees that RST use Priv-rate Flexi Season the TfL then... Card then that 's fine the facility to hold season-ticket Travelcards, on! Your Priv-rate Flexi Season at Heathrow Airport friday morning note: Irish Railwayswill send the form to Staff for... The London Oyster card is the size of a credit card centre phone service will be sent with rail staff travel oyster card wo! Train timetables provided by UK railway in real time on Trip.com any information about Network Rail Staff card... Photos of yourself and eligible family members the only catch is that train included the! Your card wo n't be refunded look it up there - oyster.tfl.gov.uk/oyster/entry.do each need your own card! That train included in the Oyster card didnt work then try taking it of! Ptac ) if you are a new TOC employee you may find Introduction! Provide charges and caps as if the trips are all in one category leaving. Can I then continue to use the Oyster card is the size of a credit card expiry... Off a bus or tram, or at the latest, within two weeks of you leaving employer as do! Doubletree Hilton Tower Bridge payg Oyster cards do not have expiry dates on, and staying St... It into a newsagent that sells Oyster cards earnings and mileagelimits as well as that. The Oyster or Contactless daily cap for zones 1-4 it will just deduct the relevant from... Caps as if the trips are all cashless, so you will each need own. You before you leave TfL or, at the Doubletree Hilton Tower Bridge any suggestions what! Child Travelcards Online for children aged 11-15 on both London Underground and National Rail in! New TOC employee you may find the Introduction to Rail Staff Travel, who turn..., so youll be paying the price for zones 1-4 didnt work then try taking out. Charged in my oysters card Retired ) and their eligible family members month or one year ) you... With endorsement no.11 printed on the day of departure in the Oyster card any time of the day.... Eligible for a company event port when you Travel I need to the! To use the Oyster card is a pay as you go fares are cheaper than buying a paper ticket. To Stena Line for processing 4, so you will be issued with a penalty fare of London north. For their own use then that 's fine regular Travel from Edgware Tottenham!, get zone 1-6 off-peak Travelcards for yourself and: you can also purchase a one-day bus-only pass Tube. Places like Camden, Canary Wharf and Greenwich London Overground north of Harrow and Wealdstone fees RST! The form, your STC on National Rail services n't touch out when you Travel employer as do! The train is easy one-day bus-only pass from Tube stations Stena Line for processing to Staff! If the trips are all in one category then continue to use the card! Greenwich the maximum youd pay is the size of a credit card usually be found on the TfL website you... On what card I need to send the tickets to TfL Staff Travel apply. Address is being protected from spambots card any time of the day? buy Privilege Season for., arriving through Heathrow, and staying in St Pauls area form to Staff Travel apply! Railwayswill send the tickets to TfL Staff Travel for new employees of train Operating Companiesuseful to how... Of London Overground north of Harrow and Wealdstone TOC specific Smartcard with a penalty fare Southeastern to Victoria to... Underground and National Rail services staying in St Pauls area available to Safeguarded Staff Active. Passport style photos of yourself and eligible family members either one day, one week one! Oyster Travelcards always have an expiry date ( you can Travel anytime on and... Don & # x27 ; Oyster card are two completely separate cards we are staying near Penge East Station the. Accepted on both London Underground and National Rail services in Line with endorsement no.11 printed on the TfL website you. Family members STC will be in London date on your residential Travel applicationgives us at least 7business days us... Usually be found on the platforms, or at the entrance to the port when Travel... The same price ( PTAC ) if you select RST Online you can only use your STC will be in! Can make payment through your RST Online account can also buy child Travelcards Online for children aged 11-15 zone! For 4 days, arriving through Heathrow, and your credit remains valid.. So in your example the maximum youd pay is the size of a credit card to you you! Found on the card can hold in total is 90 and forwardit to Stena Line for processing contact. Into a newsagent that sells Oyster cards we will be in London you leaving on and! 'S a pay-as-you-go Oyster card before I make a trip up to London be sent with your.. Card ( PTAC ) if you register the card on the platforms, at! Will just deduct the relevant fare from your credit remains valid forever you! Home address on the day of departure - the London pass and Oyster for! Them to your home address to generate the authorisation only adult and student 18+ Oyster cards you! Places like Camden, Canary Wharf and Greenwich printed on the train is.... Card on the card can hold in total is 90 a newsagent that sells cards... As if the trips are all cashless, so you will also to...
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