FORT PIERCEFort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalies Juice company, which city officials say would be a catalyst for economic development to the area. We are announcing the availability of the COVID-19 Payment Program. We encourage all customers to remain current with utility bill payments. If you need to make payment arrangements to avoid interruption of service, please call us at 772-466-1600 to speak to a customer service representative. This PCA reduction is far-reaching and provides continuous relief over a period of months versus a one-time reduction. Depending on answers, or refusal to answer, FPUA personnel have the right to refuse to enter. The drive-thru will remain open regular hours of Monday through Friday, 8 am to 5 pm. The Customer may stop Budget Billing at any time; however, they may not re-enter the program for a period of 12 months. To expedite service, please have your account number and payment ready as we will not be able to serve you if you do not have your account information. At the end of the 12-month period, any balance due or credit will be carried over to the next 12-month period and figured in the Customers new calculation. All payments to the City of Fort Pierce can be made online through our payment center. 3900 to make payment arrangements. We accept Visa, MC, Discover, and AMEX; a . High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. Customers can make payments at the 24-hour Kiosk located on the west side of the building. View the most current list of FPUA Board members and their terms. If you have an online account, log in and click on My Profile. FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. 3900. Payment plans with 0.0% interest will be available to assist customers who have accumulated a past-due balance during this pandemic. If you have a fever, cough or shortness of breath, you should call 772-461-1402 for screening and further instructions. If FPUA personnel does enter the home or business, please adhere to the social distancing guidelines of 6 feet or more. You can be assured we will respond in an expeditious manner to restore the power. FPUA totals and averages the Customers utility bills for the previous 12 months, and 10% is added to insure coverage. The FPUA electric system has three 138 kV interconnections with Florida Power & Light. She fears property managers might retaliate, possibly even evict her and she cant afford that. Customers must enter doors on the east side of the building and exit doors on west side of the building. 3900, www.fpua.com (payments and account services), All penalty and late fees will be waived during the COVID-19 pandemic until further notice. The predetermined monthly bill will be based on the average of their actual utility bills during the prior 12 months, plus an additional percentage to cover any overages. 3900. Also, the outdoor Kiosk is located on the west side of the same building as the drive-thru. One company that would immediately benefit from the project is Orchid Island Juice, the manufacturer of Natalies Orange Juice, which recently opened a 55,000-square-foot warehouse at 1650 DiGiorgio Road, for a production facility and hired 50 employees. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Our guidance for decision making is primarily the Centers for Disease Control (CDC) and the St. Lucie County Department of Health.FPUA is taking the following steps to make sure that we continue to serve you and protect the health and safety of both our customers and staff. Please contact them through their website at www.FPUA.com. 3900, Monday through Friday, 9:00 am-5:00 pm. Stay home when you are sick, and keep your children home when they are sick. The state Friday announced in a news release the disbursement of $9 million in grants to five communitiesfrom the Department of Economic Development Florida Job Growth Grant Fund. This program is available until July 24, 2020. Please remember these helpful tips to expedite service and decrease waiting time in the drive-thru: We encourage our customers to view the other payment options available at www.fpua.com. Editor's note The above section, pertaining to disposition of net revenues of utilities, was derived from Laws of Fla., 1 of Ch. We urge customers to contact us before their utility bills become unmanageable.. All payments made through the Kiosk are credited to your account within minutes. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill The new facility will be the companys hub for manufacturing, producing and distributing its more than 22flavors of juices and teas to 32states and 42countries. Powered by Invoice Cloud is a new easy way to pay your FPUA utility bill. Pay Your Bill Online. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. Fort Pierce Utilities Authority (FPUA) has established the Project Care COVID-19 Relief Fund with a sponsorship in the amount of $100,000 to assist customers most affected by the COVID-19 Crisis pay their utility bill. The minimum amount to avoid interruption of service will be the past due balance minus your deposit requirement. Construction projects, a new business, expansion, or relocating your current business can be challenging, let us help you navigate the process! Check with your bank when they will process and mail a check on your behalf, Please check with your bank on procedure for enrollment, Website Design by Granicus - Connecting People and Government. - Manage notification subscriptions, save form progress and more. Please contact the FPUA customer service call center at 772-466-1600, ext. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. 3900) will be open normal business hours, 9 am to 5 pm. St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce, Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce, Your California Privacy Rights / Privacy Policy. Residents will need to provide documentation of past-due payments to support the need for assistance. On April 21, 2020, the FPUA Board approved a $2 reduction in the Power Cost Adjustment (PCA) beginning in May and continuing until further notice. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and this websitewww.fpua.com. 2600 South Kings Highway, Fort Pierce, FL 34951 is 33.98 ac of land listed for sale at $8,500,000. As the positive cases of coronavirus continue to escalate, please follow these suggested guidelines: FPUA will continue to communicate regularly through our website(www.fpua.com), Facebook (www.facebook.com/teamFPUA), and news releases. Utility Service Policy; FAQs; Customer Service Forms. To protect the health and safety of FPUA customers and staff, protective measures will be in place, including social distancing. Copyright 2019-2020 Fort Pierce Utilities Authority. FPUA, is one of 34 public power communities throughout Florida. 3900. FPUA is proud to serve you, and we will face this challenge together. FPUAs Customer Service Lobby located at 206 S. 6th Street will remain closed until further notice. Pay via AutoPay. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Residential customers should call 772-466-1600, 3900 to speak with a customer service representative. Click here to view the flyer from Florida Community Health Centers, Inc. Please call customer service at 772-466-1600, ext. Minimum payment now is $1200 and reminder of balance over 6 months at $200 per month.This program will be available until July 1, 2020 so please contact our commercial liaison representative at 772-466-1600, extension 3243 at your earliest convenience to register for this program and to avoid interruption of service.All of our customers are encouraged to pay their bill each month to the extent possible. We encourage you to set up an online account atwww.fpua.com. FPUA is proud to serve you, as we face this challenge together. 3900. Must also provide a voided check. A summary of all methods of payment are described below. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. This department is also responsible for the transmission and distribution of electric power from internal and external power sources to the customer. Pay via Auto Pay. 3900) is open from 9:00 am to 5:00 pm. Create a Website Account - Manage notification subscriptions, save form progress and more. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Continual inspection and maintenance of equipment, plus an aggressive tree-trimming program, ensure system reliability. Fort Pierce Utilities Authority uses 1 email formats. to 5:00p.m. Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship due to the coronavirus pandemic. Fort Pierce complex without water after owner fails to pay utility bills, DeSantis seeks to permanently ban mandates on COVID vaccine, masks, Belle Glade woman killed after vehicle crashes into canal, Antisemitic messages, Nazi swastika projected on downtown building, Body found in wooded area of Okeechobee County, 8 people shot, 1 critically, at Fort Pierce park, Memorial to honor 17 victims killed in Parkland school shooting, Man shot on front porch of his Port St. Lucie home, Gators QB signee asks for release amid NIL mess, Person of interest identified in deadly Fort Pierce park shooting, 15-year-old riding bike to school hit by car in Port St. Lucie. We strongly urge you to follow all CDC and SLC. The utility that receives the Diamond designation must successfully meet 100 percent of the defined criteria. The Kiosk accepts cash, credit/debit cards and checks. However, the people who live at the complex said they never have had to do without it. To protect our customers and staffs health, FPUA is making the difficult decision to close the Customer Service lobby to the public beginning Thursday, June 25. at 9:00 am. The convenience and ease of online payments gives you 24/7 account access to pay your bill within your schedule. Discover the many options available to you when it6 comes to receiving and paying your utility bill. Any residential customer experiencing financial hardship can take advantage of this program. Fort Pierce Utilities Authority (FPUA) understands that these are challenging times and continue to work diligently in support of our customers. Payments received after 2 p.m. will be scheduled for the next business day and posted the following business day M-F excluding holidays. That amount is billed to the Customers account for the following 12-month period. Any St. Lucie County resident who has experienced economic hardship caused by the COVID-19 crisis, and earns less than 120 percent of the area median income is eligible to apply. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. Have your face painted by Masquerade Expressions. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. The plant is wholly owned by the All-Requirements Project and is operated under contract by Fort Pierce Utilities Authority. The Customer Service call center (772-466-1600, ext. 65-1557; and 20 of Ch. All customer service activities and programs will be available through the FPUA Call Center at 772-466-1600, ext. Or pay on doxo with credit card, debit card, Apple Pay or bank account. Eligibility criteria includes: Fort Pierce Utilities Authority (FPUA) is closely monitoring the spread and potential threat posed by Coronavirus, COVID-19. The Kiosk is available 24 hours and accepts payments by cash, credit/debit cards, and checks. WFLX wanted to know why the accounts were past due. 3900. Credit/ Debit Cards only same day posting if paid before 4:30 pm. Responsible for engineering, designing, permitting, inspection, and construction management of major repairs, system upgrades, and construction of new facilities for the Electric Transmission/Distribution and Gas Systems. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice.We understand these measures may not be enough especially for our commercial customers that have been closed during this pandemic. Example: $2,400 past due balance with a $1200 deposit requirement. Find top employees, contact details and business statistics at RocketReach. The drive-thru is located at 206 South 6th Street and is open Monday through Friday, 8 am-5 pm. City Payments All payments to the City of Fort Pierce can be made online through our payment center. Make sure you bring your appetite when you come to Friday Fest. Pay over the Phone. I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. Because we are community-owned and locally managed, we focus on serving local needs, through low rates, jobs, and contributions to the city budget. This includes the following items: We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Social distancing lines will provide easy travel lanes to a customer service representative or Kiosk. 59-1290; 2 of Ch. Dry hands with a clean towel or use a warm air hand dryer. Funds raised support education programs and local scholarships. There is always great music, great food, and a great time waiting for you. Outdoor lighting services include lighting design, electricity, and maintenance. If you do experience a power outage, please call (772) 466-7703 and press 1 to report this interruption. Every Saturday, the Fort Pierce Jazz & Blues Society hosts a Jazz Market featuring creative arts & crafts in Historic Downtown Fort Pierce on the waterfront of the Indian River. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. The property manager directed WFLX to Apartment Management Consultants of Utah. Ask your billing questions directly by phone 772-466-1600, email ( onlineservices@fpua.com) or on their website . Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. A maximum of 6 customers will be permitted inside the lobby at one time. In an email to WFLX, a spokeswoman for Fort Pierce Utilities Authority said the water was disconnected due to the following: Disconnected following protocol for extended nonpayment. WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. FPUA is partnering with Mustard Seed Ministries and ALPI (The Agricultural and Labor Program, Inc.) to manage and administer funds based on specific eligibility criteria. If you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Each month you will receive your FPUA utility bill by mail. Select pay by text and save a payment method. Together, FPUA and the other community-owned utilities serve three million Floridians and are collectively the third largest source of power in the state. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Customers must adhere to their established payment schedule. You can pay your bill online or just check the status of your account. Enter employee name to find & verify emails, phones, social links, etc. Sec. Revenue is not distributed to stockholders; instead, it is reinvested back into the community to improve the quality of life for our customers by being the best utility service provider. Additional information will be provided when an appointment is scheduled. Please enable JavaScript in your browser for a better user experience. The FPUA formation, duties and specific powers can be found in the City Charter. The Budget Billing variance account balance (the difference between the Budget Billing amount and the amount actually billed for services). The drive-thru window will be open extended hours from 7:30 am-5:00 pm. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services. For any commercial customer that is experiencing financial hardship, please take advantage of the COVID-19 payment program at zero (0%) interest. Eligibility requirements apply. Register online and have your utility bill payment automatically deducted from your checking account each month. Typically, the drive-thru window is very busy early in the morning, so a visit late morning or early afternoon should lessen wait time. The city of Fort Pierce offered a one-time check to residents who need help paying their utility bills. Call your doctor to discuss symptoms before visiting the office. If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. Keep Fort Pierce Beautiful Advisory Board, Typically meet on First and Third Tuesday of each month, City Commission Chambers, 100 N US Highway 1, Fort Pierce, FL. For additional information please call FPUA Customer Service at 772-466-1600, ext. While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. 3900 or email cs@fpua.com to set up a payment plan. If you dont have soap and water, use a hand sanitizer that contains at least 60% alcohol. Treasure Coast Energy Center, a 300-megawatt natural gas-fired power plant, generates enough electricity to serve approximately 60,000 homes in 13 cities served by the Florida Municipal Power Associations (FMPA) All-Requirements Project. Fort Pierce Utilities Authoritys (FPUAs) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. The childrens activities include a Giant Slide and a bounce house. Sign up for automatic bill payment; Utility Billing Customer Service. Mobile Payment Options, including internet and auto pay. Share & Bookmark, Press Enter to show all options, press Tab go to next option, Daupler Incident Response Management System, 2300 Virginia Avenue Fort Pierce, FL 34982. And then you cant bathe, you cant flush the toilet, you cant wash your face, you cant brush your teeth, said a tenant. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. The most common Fort Pierce Utilities Authority email format is first_initial last (ex. The Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship dueto the coronavirus pandemic. Customer must have a current balance with no past due account balance. Pay by Text. Please be patient as you may experience long wait times while we work closely with each and every customer. FPUA will resume assessing late fees on July 27, 2020. If you have been impacted by illness or job loss related to the pandemic, please call 211 to inquire if there are organizations in our area that may have funds available to assist eligible residents. Symptoms before visiting the Office of equipment, plus an aggressive tree-trimming program, ensure system reliability City Fort! Personnel does enter the home or business, please adhere to the coronavirus pandemic will... Friday, fort pierce utilities payment extension am-5:00 pm does enter the home or business, please adhere to coronavirus... Had to do without it can take advantage of this program is available 24 hours and accepts payments cash... And Discover credit card, Visa, and AMEX ; a business day and the. 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